We want to ensure the safety of our patients and our team members by minimizing the risk of contracting COVID-19.

The following are the measures we are taking:

• Our team is following all recommendations from federal and local authorities, the Louisiana Department of Health, and the Centers for Disease Control and Prevention.
• Everyone, including our doctors and team members, undergo a daily health assessment when entering our buildings including a check for fever.
• You will see all of our staff wearing masks while caring for all patients.
• Personal Protective Equipment (PPE) identified as N95 masks, gowns and gloves are worn while caring for any patient suspected of COVID-19.
• All our doctors and team members perform frequent handwashing.
• We perform diligent room disinfecting throughout the day including reception areas, nurses’ stations, and other common areas.
• Exam rooms are thoroughly disinfected between each patient.

When visiting one our emergency departments:

1. Before coming to the emergency department, if possible, remove jewelry and other valuables.

2. On arrival, park in a lot reserved for the emergency department.

3. On entry to the building, a nurse or a technician will perform a brief screening for symptoms of COVID-19 including taking your temperature. A mask will be placed on all patients. Depending on whether you exhibit symptoms, you will be registered first, or you will be guided directly to the triage screening area.

4. Those exhibiting signs of COVID-19 and those who do not exhibit symptoms are treated in separate and dedicated areas.

5. Patients who require assistance will be allowed one caregiver to accompany them. Examples include patients who cannot speak for themselves, those who have dementia, and children under the age of 18.

   Loved ones accompanying a patient can choose to wait in their vehicle or in the reception area where seating is either physically distanced or certain seats are marked reserved to allow for 6 feet social distance spacing. In addition, the number of people at any given time in reception areas will be limited.

   Since the average visit to the emergency department takes 3 ½ hours, loved ones who cannot accompany a patient may also choose to go home. Our staff will notify you by phone when the patient is ready for discharge or it is determined that an admission is required.

6. Once in an exam room, patients put on a hospital gown before being connected to equipment to monitor vital signs, heart rate and rhythm. A provider will take a history of symptoms and perform a physical exam as necessary. Blood work and other tests will be ordered.

Emergency Room Locations

Our Lady of the Lake Regional Medical Center Emergency Room
5000 Hennessy Boulevard
Baton Rouge, LA 70808
(225) 765-8826

The Emergency Room is located on the second floor of the main hospital. Visitors may enter through the Essen Lane access ramp on the north side of the hospital.

Children's Hospital Emergency Room 
8300 Constantin Boulevard
Baton Rouge, LA 70808
(225) 374-4325

Our Lady of the Lake Livingston Emergency Room
 5000 O'Donovan Boulevard  
Walker, LA 70785  
(225) 271-6000

Our Lady of the Lake North Emergency Room
5439 Airline Highway
Baton Rouge, LA 70805
(225) 358-2525