Phone Directory

Our Lady of the Lake Regional Medical Center

Click here for Our Lady of the Lake Ascension

Below is a list of the most commonly used phone numbers at Our Lady of the Lake. If you are searching for a specific department and it's not listed here, please call our main number at (225) 765-6565 for assistance.

To reach a patient room dial 374-plus the patient's four-digit room number.
Patients in our critical care units do not have in-room telephones.

All Departments/Operator: (225) 765-6565

Admissions (Access Services):

  • Inpatient (225) 765-7951
  • Outpatient (225) 765-8378

Blood Donor Center: (225) 765-8843

Business Office (Patient Financial Services): (225) 765-8872

Café Menu Line: (225) 765-6368

COPE-Crisis Assessment & Referral Assistance: (225) 765-8900

Executive: (225) 765-8866

Feedback Line: (225) 765-8450

Foundation: (225) 765-5951

Franciscan Missionaries of Our Lady University: (225) 768-1700

Gift Shop (Above & Beyond Gifts & Florals): (225) 765-8775

Guest Services: (225) 765-4321

Human Resources: (225) 765-4445

LakeLine Direct: (225) 765-5253

Media Inquiries: (225) 765-8994

Medical Records: (225) 765-8541

Office of Research: (225) 765-7659

Pastoral Care: (225) 765-8896

Patient Advocacy: (225) 765-4321

Patient Care Services: (225) 765-8828

Pharmacy-Medical Plaza: (225) 765-8951

Pre-Admission and Registration Center (PARC): (225) 765-8378

Volunteer Services: (225) 765-8848


Our Lady of the Lake Ascension

Friends and family members may reach patients directly by dialing (225) 743-2 + the patient’s room number.
Patients may also be reached by dialing the hospital’s operator at (225) 647-5000 between 7 a.m. and 8:30 p.m.

Main Line: (225) 647-5000

Administration: (225) 647-5071

Ambulatory Surgery: (225) 743-2440

Billing: (225) 765-8872

Cashier: (225) 647-5003

Community Education: (225) 621-2906

Emergency Department: (225) 647-5000 ext 4000

Guest Services: (225) 647-5061

Human Resources: (833) 482-7547

Medical Records: (225) 647-5088

Professional Development: (225) 743-2481

Radiology (X-Ray): (225) 621-2990

Scheduling: (225) 647-5008

Surgery Scheduling: (225) 647-5049