Our Lady of the Lake Nationally Recognized for Patient Safety
This national recognition as two of the country’s safest hospitals is a result of our committed culture and the entire team’s daily pursuit of excellence.
The Leapfrog Group Awards ‘A’ Grades for Spring 2019
Our Lady of the Lake Regional Medical Center and Our Lady of the Lake Ascension were each awarded an ‘A’ from The Leapfrog Group’s spring 2019 Leapfrog Hospital Safety Grade. The designation recognizes Our Lady of the Lake’s efforts in protecting patients from harm and providing safer healthcare.
“This national recognition as two of the country’s safest hospitals is a result of our committed culture and the entire team’s daily pursuit of excellence,” said K. Scott Wester, President and CEO of Our Lady of the Lake. “Whether its patient safety initiatives such as using new wireless technology to reduce falls or hourly patient-centered rounding to involve the family and full clinical team in the plan-of-care, we never stop improving and innovating on behalf of the communities we serve.”
The Leapfrog Group is a national nonprofit organization committed to improving health care quality and safety for consumers and purchasers. The Safety Grade assigns an ‘A’, ‘B’, ‘C’, ‘D’ or ‘F’ grade to hospitals across the country based on their performance in preventing medical errors, injuries, accidents, infections and other harms to patients in their care.
“To be recognized nationally as an ‘A’ hospital is an accomplishment the whole community should take pride in,” said Leah Binder, president and CEO of The Leapfrog Group. “Hospitals that earn an ‘A’ grade are making it a priority to protect patients from preventable medical harm and error. We congratulate hospital leaders, board members, staff, volunteers and clinicians who work so hard to earn this A.”
Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.
As part of its culture of safety, Our Lady of the Lake conducts daily interdisciplinary team huddles and weekly patient safety rounds that engage front line team members, physicians, and residents in quality and patient safety focused initiatives. Patients and families are also involved through Patient and Family Advisory Councils where they provide feedback, partnership and and insight from their unique perspective.
"A supportive and blame-free environment welcomes every person to identify and contribute to patient safety," said Chris Thomas, MD, Our Lady of the Lake Medical Director of Quality and Patient Safety. "Awards are nice and are great recognition for the important work we do, but safe patients are our top priority."
Our Lady of the Lake joins St. Francis Medical Center and Our Lady of Lourdes Regional Medical Center, all part of the Franciscan Missionaries of Our Lady Health System, in being recognized with a Leapfrog ‘A’ for patient safety.
About The Leapfrog Group
Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections.
About the Franciscan Missionaries of Our Lady Health System
The Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems based in Louisiana and is the leading healthcare provider for more than half the state’s population. The health system is a non-profit, Catholic organization sponsored by the Franciscan Missionaries of Our Lady. Headquartered in Baton Rouge, Louisiana, the ministry serves patients in Louisiana and Mississippi through a network of hospitals, clinics, physicians and integrated health systems. The health system’s unified physician organization is comprised of more than 1,100 adult and pediatric primary care physicians and specialists. The system’s nine main campus hospitals include St. Francis Medical Center in Monroe, Our Lady of the Lake Regional Medical Center in Baton Rouge and Gonzales, Our Lady of the Lake Children’s Hospital in Baton Rouge, Our Lady of Lourdes Regional Medical Center, Heart Hospital, and Women's & Children's Hospital in Lafayette, Our Lady of the Angels in Bogalusa, and St. Dominic Hospital in Jackson, Mississippi. For more information, visit fmolhs.org.
About Our Lady of the Lake Health
Our Lady of the Lake Health is a not-for-profit Catholic healthcare ministry based in Baton Rouge, Louisiana, with more than 7,500 employees committed to serving the Capital Region and building a healthy community through excellence in patient care and education. With an 800-bed Regional Medical Center, a dedicated Children’s Hospital, a 78-bed hospital in Gonzales, Louisiana, two freestanding emergency rooms in outlying parishes, and a 600+ provider Physician Group, Our Lady of the Lake Health provides comprehensive healthcare services for common to complex conditions. Our Lady of the Lake Regional Medical Center is a primary teaching site for graduate medical education programs in partnership with LSU, and is recognized in the areas of heart and vascular, trauma and emergency care, stroke, cancer care, minimally invasive procedures, and more. Our Lady of the Lake is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all God’s people, especially those most in need. For more information, visit ololrmc.com.
About Our Lady of the Lake Physician Group
With 600-plus healthcare providers across more than 100 locations, Our Lady of the Lake Physician Group is the area’s largest physician network. In addition to primary care, this experienced group of doctors specializes in the diagnosis and treatment of a broad range of illnesses and complex medical problems. Video visits, same-day appointments and online scheduling make receiving the care you need more convenient. Visit ololphysiciangroup.com to learn more.
About Our Lady of the Lake Children’s Health
Our Lady of the Lake Children’s Health is a collaborative, coordinated, and child-focused health network that provides patients with more access to physicians and providers specifically trained to care for children. The network includes hospital-based services at the main campus of Our Lady of the Lake Children's Hospital in Baton Rouge, as well as St. Francis Pediatrics in Monroe, Our Lady of Lourdes Women's and Children's Hospital in Lafayette and Our Lady of the Lake Children’s Health Bogalusa. It also connects pediatricians, pediatric specialists and other health providers across our state with clinics in the Baton Rouge region, Hammond, Lake Charles, Lafayette and Monroe. This model of coordinated pediatric healthcare extends vital resources into more communities across Louisiana so families have greater access to expertise close to home. For more information, visit ololchildrens.org.
About Our Lady of the Lake Children’s Health
Our Lady of the Lake Children’s Health is a collaborative, coordinated, and child-focused health network that provides patients with more access to physicians and providers specifically trained to care for children. The network includes hospital-based services at the main campus of Our Lady of the Lake Children's Hospital in Baton Rouge, as well as St. Francis Pediatrics in Monroe, Our Lady of Lourdes Women's and Children's Hospital in Lafayette and Our Lady of the Lake Children’s Health Bogalusa. It also connects pediatricians, pediatric specialists and other health providers across our state with clinics in the Baton Rouge region, Hammond, Lake Charles, Lafayette and Monroe. This model of coordinated pediatric healthcare extends vital resources into more communities across Louisiana so families have greater access to expertise close to home. For more information, visit ololchildrens.org.
About McMains Children’s Developmental Center
McMains Children’s Developmental Center is a nonprofit, outpatient pediatric therapy clinic serving Greater Baton Rouge and surrounding parishes since 1954. The mission of McMains Children’s Developmental Center is to advance the quality of life for children and their families by providing physical, developmental, academic, and communication services. Services of McMains Children’s Developmental Center include speech and language therapy, occupational therapy, physical therapy, educational therapy, assistive technology assessment and training, psychological services, pro bono orthopedic clinic, learning disability evaluations, social work, and family programs. www.mcmainscdc.org
About St. Elizabeth Physicians
St. Elizabeth Physicians is the largest provider of primary and specialty care in Ascension Parish, employing over 50 primary care physicians, specialists and providers. St. Elizabeth Physicians has been recognized for quality by the Louisiana Quality Foundation, and as the Large Business of the Year twice by the Ascension Chamber of Commerce. For more information, visit the St. Elizabeth Hospital website.
About St. Francis Health
St. Francis Health is a not-for-profit Catholic healthcare ministry based in Monroe, Louisiana, with more than 1,800 team members committed to caring for those we serve. With a 328-bed medical center, acute-care hospital, freestanding outpatient center, over 20 outpatient clinics and nearly 350 physician partners, for more than 100 years, St. Francis has provided comprehensive healthcare services for a variety of medical and surgical specialties. St. Francis offers Northeast Louisiana’s only Level 3 NICU, Level 3 OB and Level 2 PICU services. St. Francis Medical Center leads the region in heart and vascular services, critical care, and complex and minimally invasive surgical procedures. The hospital offers a designated Level 3 Trauma Program, Graduate Medical Education Program, Accredited Chest Pain Center, and Centers of Excellence in the areas of obstetrics, bariatric surgery, robotic surgery, minimally invasive gynecology, and breast health. St. Francis is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all God’s people, especially those most in need. For more information, visit
stfran.com.
About St. Francis Medical Group
With over 50 healthcare providers at 16 clinic locations, St. Francis Medical Group is one of the area’s largest physician networks and is backed by the resources of St. Francis Medical Center. In addition to primary care, this experienced group of providers specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems. For more information visit the St. Francis Medical Center website.
About Our Lady of the Angels Health
Our Lady of the Angels Health in Bogalusa, Louisiana, has a team of more than 500 employees committed to building a healthier community through excellence in patient care and community education. With a full-service acute care hospital, more than a dozen primary and specialty clinics, extended primary care and pediatric hours, and a team of more than 300 credentialed providers, Our Lady of the Angels provides comprehensive Catholic healthcare services for the people of Washington Parish and the surrounding areas. Our Lady of the Angels is a teaching site for graduate medical education, in partnership with LSU Health—operating the only rurally located rural family medicine residency program in Louisiana and one of only 55 in the nation. Our Lady of the Angels is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all of God’s people, especially those most in need. For more information, visit www.oloah.org.
About Our Lady of Lourdes Health
Founded by the Franciscan Missionaries of Our Lady in 1949, Our Lady of Lourdes Health is a not–for–profit Catholic healthcare ministry based in Lafayette, Louisiana. With a regional acute care medical center that employs more than 2,800 people, Our Lady of Lourdes Health offers a physician staff of over 850 doctors in a variety of medical and surgical specialties. Lourdes’ services include Centers of Excellence in the areas of Orthopedics, Stroke and a Robotic Surgery Program. Lourdes is home to the only burn unit in Southwest Louisiana and a Commission on Cancer-accredited oncology program. Our Lady of Lourdes operates Our Lady of Lourdes Heart Hospital, a premier 32-bed cardiac facility, and Our Lady of Lourdes Women’s & Children’s Hospital, offering the area’s only Pediatric Intensive Care Unit and Level III Surgical Neonatal Intensive Care Unit. With additional services including multiple clinics, four imaging locations and a primary care physician network, Lourdes provides easy access to comprehensive care throughout the community. Our Lady of Lourdes is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all God’s people, especially those most in need. Discover more at LourdesRMC.com.
About Our Lady of Lourdes Physician Group
Lourdes Physician Group includes over 100 providers in more than 20 specialties, including cancer prevention, diagnosis and treatment, cardiology, family medicine, pediatrics, and surgery. Additionally, Our Lady of Lourdes Women’s & Children’s Hospital is connected to more than 300 pediatric specialists serving our region’s specialized pediatric care needs, such as emergency medicine, endocrinology, neurology, neurosurgery, orthopedics, head and neck, and general surgery. With locations throughout Acadiana, world-class primary and specialty care is available within minutes. Video visits, same-day appointments and online scheduling make receiving the care you need more convenient. Call (337) 470-GoMD (4663) or visit LourdesRMC.com to schedule an appointment and discover more.
About Our Lady of Lourdes Women's & Children's Hospital
Our Lady of Lourdes Women’s & Children’s Hospital, founded in 1983, continues its tradition of providing specialized healthcare services for Acadiana’s women and children. The hospital is one of the largest birthing centers in the state with an array of women’s and children’s services. Our Lady of Lourdes Women’s & Children’s, home to Acadiana’s only Level III Surgical NICU and the area’s only Pediatric Intensive Care Unit. We provide a full spectrum of comprehensive pediatric services with access to more than 300 pediatric specialists to serve our region’s need for specialized pediatric care. Discover more at LourdesRMC.com.
About Our Lady of Lourdes Children's Health
Our Lady of Lourdes Children’s Health is part of a collaborative, coordinated, and child-focused health network that provides patients with more access to physicians and providers specifically trained to care for children. The network includes hospital-based services at the main campus of Our Lady of Lourdes Women’s & Children's Hospital in Lafayette as well as Our Lady of the Lake Children’s Hospital in Baton Rouge, St. Francis Pediatrics in Monroe and Our Lady of the Lake Children’s Health Bogalusa. It also connects pediatricians, pediatric specialists and other health providers across our state with clinics across the Acadiana region, Baton Rouge, Hammond, Lake Charles, and Monroe. This model of coordinated pediatric healthcare extends vital resources into more communities across Louisiana so families have greater access to expertise close to home. Discover more at LourdesRMC.com.
About St. Dominic's Hospital
St. Dominic Hospital is a 571-bed tertiary care hospital located in Jackson, Mississippi, serving all of central Mississippi and employing approximately 3,000 team members including nurses, physicians and skilled caregivers. The medical staff of nearly 500 leading physicians and specialists makes St. Dominic’s one of the most comprehensive hospitals in Mississippi. Through more than seven decades, St. Dominic’s has remained true to its vision. We are a Christian healing community called to provide quality, compassionate care and an exceptional experience every time. St. Dominic’s is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all God’s people, especially those most in need. Learn more at stdom.com.
About St. Dominic's Health Services
St. Dominic Health is more than just a hospital. It is a family of services focused on fulfilling a mission of Christian healing to those in need. St. Dominic Health Services, Inc. is the parent company for a large group of subsidiary organizations and programs dedicated to the same mission. These include St. Dominic Hospital, the Community Health Services Clinic, St. Dominic Medical Associates (physician network), New Directions for Over 55, MEA Clinics, The Club at St. Dominic’s, St. Dominic's Foundation, St. Catherine's Village and Care-A-Van. Learn more at stdom.com.
