Platinum Membership Benefit Menu

Platinum Membership Benefit Menu

Comprehensive Wellness Exam
You will receive a comprehensive head-to-toe exam that serves as the foundation of the Platinum Membership. This thorough physical assessment will focus on your overall medical needs and health risks, with special emphasis on cardiovascular and cancer screening. Through this complete evaluation, we will identify any potential health issues, target, reduce and eliminate medical risk factors, and promote wellness.

Clinic Follow-Up Care
If any medical issues are discovered during your comprehensive wellness exam that requires additional testing, we will set up the appointment for you to come into the clinic at your earliest convenience. There is no additional charge for the visit or testing, as it is covered in your annual fee.

Unlimited Access to Your Platinum Coordinator
It is impossible to predict when urgent healthcare needs may arise. When they do, we are here to assist you – whether it is an urgent appointment with us, an appointment with a specialist or simply to discuss options for evaluation. Your Platinum Coordinator is only a call or text away.

Online Communication
Your personal MyChart account will allow you to communicate with your personal Platinum team in a secure manner regarding any questions or concerns that you may have about your health status. After the comprehensive wellness exam, your personalized results will be available on MyChart so that you can access this information anywhere and at any time. MyChart is accessible on your desktop computer and mobile device.

Same Day/Next Day Appointments
If you need to be seen for any medical condition, we will make same day appointment accommodations for you. If the request is made late in the day, we will have you on the schedule for the following day as early as possible. For your convenience, you can even schedule an appointment via your MyChart account.

Urgent and Routine Referrals to Specialists
We know that your busy schedule doesn’t make it easy to schedule appointments that may be needed with a medical specialist, which is why your Platinum Coordinator is happy to do it for you. Provide us with your availability and we will schedule your appointment(s) for you. One to two week waiting periods are common for many specialists, but if you have an urgent need for a specialty consultation, you will have priority access through your membership and, generally, urgent consultations can be arranged within 48 hours.

Recommendations for Specialty Care
As a Platinum member, you have access to your personal Executive Wellness physician, Dr. Chastain, who has over 30 years of experience working closely with a wide range of specialists not only locally, but regionally as well. He has the knowledge to recommend the specialist that is the best fit for you and your healthcare needs.

Insurance Filing
Understanding and filing insurance forms can be confusing and time consuming. As part of your annual membership, your Platinum Coordinator will take on this task for you – just send us your forms and we will do the rest.

After Hours Consultation
We know that medical issues can arise after normal business hours and sometimes it can be difficult to determine if it can wait to be assessed or if immediate care might be needed. Your personal physician is always ready at a moment’s notice to handle all your medical concerns and to evaluate your symptoms over the phone and recommend treatment – whether it is a prescription, a visit to urgent care or a visit to the office the next morning. We are never more than a phone call or text message away. 

Emergency Room/After Hours Triage
If your physician determines that you are having symptoms that require an Emergency Room (ER) visit, we will take the appropriate steps to ensure that your experience is a positive one. Your personal physician will call the ER physician to make it known that you are on your way and to provide information regarding your condition. 

Online Visits
Time is one of your most valuable assets, so when you can’t come into the office for a visit, we can set up an online virtual visit with your physician via WebEx. Contact your Platinum Coordinator and we will schedule at your convenience. 
 
Online Prescription Refills
Whether you’re down to your last couple of pills or you forgot your medication while you are out of town – we have you covered. Contact us with the name of the pharmacy closest to you and we will make sure that you get your medication as soon as possible.

Travel Immunizations 
Depending on what country you may be traveling to, the Centers for Disease Control and Prevention (CDC) may have certain vaccine recommendations. Whether you are travelling for work or leisure, inform us about where you will be travelling, and we will take care of ordering the vaccines that are required for your destination prior your departure.

Consultations with Specialists
Going to a specialist can be an overwhelming experience and it can be difficult to fully understand some of the things discussed during your appointment. We are here to ensure that you are completely comfortable and comprehend everything about your health. Your physician will call the specialist and be able to review everything with you in terms that you can easily understand. If time allows, schedules can be adjusted and your personal physician may even accompany you to your specialist visit.

Pre-Operative Clearance for Surgery
If you choose to undergo elective surgery, we can provide you with the required pre-operative medical clearance. Inform us of your surgery date and we will schedule an appointment for you to have the necessary lab work drawn, EKG, chest x-ray and medical exam to provide you with the clearance you need for surgery.

Healthcare Reminders
It can be a challenge to remember when you are due for your routine health maintenance procedures and tests. Regular screenings, such as colonoscopies, mammograms and lab work, are important to stay at the forefront of any potential medical issues.

Annual Consultation with Nutritionists/Personal Trainer 
A healthy diet and exercise routine are an essential part of a wellness plan, so we have included a consultation with a certified nutritionist and personal trainer in your Platinum membership.

Additional Procedures
We can schedule almost any additional healthcare test you may choose to have at an additional cost. Examples include total body PET CT scans and cardiac CT angiograms. We even perform Botox injections at a discounted fee for our members..

Platinum Membership – Plus One
A spouse or a significant other is eligible to join the Family Membership plan at an additional cost.